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Something changed on 12th Oct.
Maybe the tech team can advise if there was an update around this time?
Here is how we found the error.
The downloaded statements from the bank, the "for review" shows a transaction value of R208.04
QB automatically calculates the currency conversion in £s.
VAT is on SA 15%.
Everything is A OK, so it's Added.
Moving now over to the Bank Register.
The transaction value has now changed. The value is now R208.13
This means the account can't be reconciled.
If we open up that transaction to see more detail.
The currency conversion amount hasn't changed. The £ amount hasn't changed. But the Rand amount of the transaction has.
We have hundreds of these a month, so trying to find a manual recalculation or using currency gain/loss offset transaction isn't going to work for us.
As mentioned, this all worked fine until 12 Oct. What changed?