Thanks for getting back and clarifying what product you’re using, Simon. I’m here to elaborate on some fixes to allow you to copy and paste invoices from QuickBooks Desktop (QBDT).
The same in QuickBooks Online (QBO), we can also copy texts from your invoices in PDFs. If you’re unable to do so, we can perform some troubleshooting steps such as the Verify Rebuild Data option. This resolve identifies the most commonly known data issues within your company file.
Before anything else, please know that QuickBooks Desktop is offered specifically to the US and Canada region. Whichever version you’re using from these regions. The steps to perform the fixes are the same. To start, please make sure your QuickBooks Desktop is up to date, and begin with the guidelines below:
- First, choose Window and then select Close All.
- Go to the File menu, and then click on Utilities.
- Select the option of Rebuild Data.
- Follow the onscreen instructions to back up your data.
- When the tool finishes, select OK.
- Navigate to the File menu, then hover over Utilities.
- Click Verify Data and select Rebuild Now once QuickBooks finds an issue with your company file.
If you still wish to reach out to our support, you can get in touch with them through our US-based live chat channel. Please refer to this page and select your product: QuickBooks Desktop Support.
I'm always here to help with QuickBooks and invoices. The QuickBooks Community is available 24/7 for additional support. Let me know if you need anything. Take care!
