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Replying to:
KenJohnston
Level 1

Migration Taking 3+ Days

I started a Migration from QBDT to QBO on Thursday afternoon, it is now Sunday and the Migration is still not complete. Each time I call i get told "just wait a little longer" and now the Automated agent on the phone just hangs up on me when I try to call. How am I supposed to work on Monday and do payroll for 50 people? I was told 15 mins, then 2 hours, then 24 hours, then 36 hours, and now its been almost 72 hours. No one can give a progress update, or give me any information on when it will be complete. This is absolutly ridiculous