Thank you for returning to this thread, @Bokihein. I appreciate your interest in the convenience of emailing invoices. Let me share some information about QuickBooks Desktop (QBDT).

My colleague mentioned that QuickBooks Desktop (QBDT) has a 3-year support life cycle. Once a version is discontinued, updates and online add-on services become unavailable, which prevents sending statements via email.

Here's what you need to know more about this: QuickBooks Desktop service discontinuation policy and upgrade information.

I also recommend checking out this article to learn more about email service configuration: Connect your email to QuickBooks Desktop.

Don't hesitate to return to this thread if you need assistance or have more questions about customer statements. I'm here to assist you. Stay safe, and have a great day!