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Replying to:
Kmj555ProAdv1
Level 2

Greedy Intuit limiting accountants AND users!

I am a QB Pro Advisor and have been for many years.  Apparently QBO just changed it's platform for users.  If I sign up a new client I am linked as the "accountant" and I can no longer invite a second accountant.  In addition, my accountant user is filling one of the three billable user slots for the client as well.  So basically, I can't invite my bookkeeper who helps with my clients.  AND if I invite her as a user, that leaves one slot available for the owner of the company and no one else within their organization.  I could understand if my one accountant slot was used by me, but leave the other three for the client and a potential bookkeeper.

 

I PAY intuit to be a ProAdvisor but I assumed they would want me to encourage my clients to sign up for QBO vs. other cloud based accounting platforms out there.  At this rate, even with a small wholesale discount, it would be better to encourage my clients to sign up on their own, invite me as a user and have the three "company" spots available for them.  Otherwise the wholesale discount is lost by them having to pay for more users.

 

In my opinion this change was really short sighted. At the very least, use up the ACCOUNTANT spot for me only and leave the other "billable" three users open for the owner and other company users.  I am SO disappointed.  With the constant price increases every year to have a feature removed is unacceptable.  I'll be looking to invest in other cloud based accounting platforms for my 300+ business clients.