Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
I'll provide some other options so you'll be able to change your company information, JS.
Normally, QuickBooks Online (QBO) has the ability or feature to let you change company data if you have the required user role. You can log out from your QBO account and log back in to see if you still can't make any changes to your company data.
Aside from that, you'll also have to consider that when uploading a logo, it should be a .gif, .bmp, .png, .jpg, .jpe, or .jpeg file smaller than 10 MB24-bits or less in bit depth (or colour depth)square-shaped since rectangles don’t work using the standard RGB colour space.
In the same manner, you can convert it into an RGB image using tools (such as Adobe Photoshop) before you upload it to QuickBooks Online if your logo is CMKY-formatted make sure it is successful.
However, if you're still having the issue, I suggest reaching out to our support team so they can take a look at this and investigate further. They have the tools to pull up your account in a secure environment and check if there are also other users who are experiencing the same thing. Here's how to reach them:
Furthermore, additionally, I recommend visiting our Help Articles page for reference. From there, you'll be able to browse articles that'll guide you in completing your future task.
Keep in touch if you have any questions when editing company information. I'm always right here to help.