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Allow me to clear things up for you about the Project profitability report in QuickBooks Online (QBO).
The first thing I can suggest is to ensure that the transactions in question are under the correct project. Next, when you run the Project profitability report, set the Accounting method to Accrual.
If you have other questions about the Projects feature, see this article: Projects FAQ. It's a list of common questions about the feature, along with their answers.
Post a reply below if you have other concerns, and I'll be sure to get back to you.