Hello there, ClaireGMD.
I recognize the importance of being able to use the bank feeds smoothly. This can help save business time. Let’s update the account sign-in info and perform the browser troubleshooting to get your online banking working again.
Error 590 occurs when the financial institution updated its bank's website. Updating the login information in QBO will resolve the issue.
Here's how:
- Go to the Banking menu on the left panel and choose Banking.
- Tap the Pencil icon next to the bank’s name and select Edit sign-in info to open the Sign in to account screen.
- Enter your user ID and password.
- Once done, click on Save and connect.
For your Barclays account, use a private window to check if the cache is causing the unexpected behavior. This mode also prevents browsing history from being stored.
Here are the shortcut keys:
- Press Ctrl + Shift + N (Google Chrome).
- Press Ctrl + Shift + P (Mozilla Firefox).
- Press Command + Shift + N (Safari).
If you’re able to re-establish the connection, shift back to your regular browser to clear its cache. This allows the data to reset and log you out of any webpage and helps improves your browsing experience.
If you encounter any errors, the following guide contains resources on how to resolve each one: Open Banking connection.
In the meantime, upload the entries using a CSV file and then import them into QBO. Perform the recommended steps in this article: Manually upload transactions.
For additional reference, the following article provides an overview on how to get the latest bank data: What to do if you can’t find downloaded transactions in QuickBooks Online.
Feel free to reach out if you need further help. I want to make sure everything is taken care of for you. Have a good one.
