Thanks for joining us here in the Community, @mpaull.
I'd like like to ensure that you this incorrect CSV description concern gets sorted out so you can get back on track.
To further isolate this matter, I recommend importing the transactions again to see if the same thing happens. This is because we don't have any ongoing issues about this hurdle.
Know that before re-importing those entries, you'll need to exclude the transactions that were imported previously to avoid duplicates.
To do that:
- On the left pane, select Banking.
- At the top left, refer to the Banking tab.
- If multiple banks are connected, choose the bank to work with.
- Click the In QuickBooks tab.
- Select the transaction you want to exclude, then click Undo under the ACTION column.
- Tick on the For Review tab.
- Select the transaction you want to exclude.
- Hit on Batch actions drop-down and tap on Exclude Selected.
Here's a link that you can check out for more details about excluding bank entries in QuickBooks Online: Exclude a bank transaction you downloaded into QuickBooks Online.
However, if the problem continues, I recommend contacting our Customer Care Team. They can run a remote-viewing session that can help identify the root cause of this matter.
To add up, here are some articles that you can visit to guide you in reconciling your accounts and fixing its issues in case you encounter any along the process:
If there's anything that you need about this or with QuickBooks, let me know. I'll be right here to help. Have a lovely day!
