I'd like to know more about this, Hazeyp. This way, I can provide you with the right information. 

What's your bank provider? So I can check if there's an open investigation. 

You can also check this article on what to do if bank transactions won’t download or there's a bank error. 

In the meantime, you can manually import the bank transactions through WebConnect or Excel CSV file. 

You can get back to this thread with more information. We're right here to help you out.