Thank you for the quick reply and allow me to share additional insights, @CraftyWolf.

In QuickBooks Self-Employed (QBSE), you can only use one username per account. It's possible that you're able to log in to your trial account reason why you're asked to pay for a subscription. Be sure to use the correct username and password so you can to log in to the correct account.

If you're experiencing the same thing, I encourage reaching out to our Support Team. They have extra tools that can help check your account securely and be able to help you further.

To contact support, you can check this article: Contact QuickBooks Self-Employed Support.

Leave a comment below have any other questions. I'm always here to help. Have a great day!