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I've sent an invoice to myself and I was able to view it without error, Gavwatts.
They can click on the Download if the View invoice button isn't working. That way, the invoice will be downloaded in a PDF format. They can also select the Print button as another workaround. There will be an invoice pop-up once they've clicked on it.
I'd also recommend contacting our Customer Support Team if this behavior persists. They'll be able to see what causing this error. They can also create a case for our engineers to further investigate it if needed.
- Click Help and select Contact us.
- You can enter the word Invoice in the Ask a question box. Click Continue.
- Choose either Start a chat or Get a callback.
Comment again if you need more help.