Hello there, @CharlesUK1.
We’ve received reports that some users are unable to connect their Barclays account to QuickBooks. Our engineers already released a ticket about this issue (INV-34941).
They're now working to fix the connection as soon as possible. In the meantime, contact our QBO Care Team to help you sign up for the notification list.
Here's how:
- Go to the Help menu in the upper right hand to open the Search window.
- From there, scroll down to click the Contact us link.
- Type the issue or topic under the What can we help you with section and then hit the Let’s talk button.
- Select how you want to reach out to our support team: Start a chat or Call us.
After adding, you’ll receive an email once more information is available. The investigation not only keeps you updated on the status but it also provides the engineers with important information they can use to implement a permanent fix.
We send out newsletters each month to keep our customers updated with what’s new about the application, so I'm adding an article to view the information: Small Business.
I appreciate your patience while we’re working through this. Reach out to me if you have any other concerns or questions. I’ll be right here to assist further.
