This is what our engineers are working on, Simikian.
They’re currently investigating the root cause of this issue and are trying their best to fix it as soon as possible.
If you haven’t, you can reach out to our support team to add yourself to the list of affected users. By doing so, you’ll be able to get email notifications once there are updates about the issue.
Here’s how you can reach out to them:
- In your QBSE, click Help the top.
- Select Contact us at the bottom.
- Enter your concern about the receipt forwarding.
- Click Continue.
- Select either Start a chat or Get a callback.
Drop a post again if there’s anything else you need.
