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Hello there, @CharlesUK1,
Let's perform some steps so you can download your bank transactions from Barclaycard Business into the program.
If you're not receiving any errors, you'll first have to manually update your account. This helps refresh the banking connection in the system. Let me guide you how.
Second, you can log into your bank's website. This is to check if there are alerts that need your attention. Here are the steps:
Third, you can update your bank info in the program if you make any changes on your bank’s website. Here’s how:
For detailed steps, check out this article: What To Do If Bank Transactions Won't Download.
Once the transactions are downloaded, you can match and categorise them against the entries in the program. To learn more about this process, visit this article: Assign, Match and Categorise Bank Transactions.
Just drop a comment below if you have further query. I'm happy to help, @CharlesUK1.