Hi there, @A1tony.
I can feel the urgency to connect with Natwest bank. I appreciate you for trying the steps provided by my peers.
Just like you, we expect it resolves the issue. Since it didn't, I can only suggest you contact our Customer Care team. They can pull up your information and help you check the connections between your QuickBooks company and your financial institution. They can also re-open the case to investigate the issue if it still can't be fixed.
Here's how you can contact our Customer Care team:
- In to your QuickBooks Online company, click the Help (?) at the upper right corner.
- Choose Contact US at the bottom.
- Enter brief detail of your concern in the field.
- Click Continue.
- Hit the Get a callback button, then enter your contact information in the field.
- Click Call me.
Our Customer Care will contact you at the time convenient to you.
Let us know how the call goes, @A1tony. Know that we're always here to help in any way we can.
