Apologies for starting a new thread, but the last Barclaycard post was a month ago so I wasn't sure if I have a unique problem or a continuation of the problem others seem to have had.

I've been unable to download transactions from Barclaycard for the last month, all I get is an error 102.

I normally use teh Windows app to access my QBO account or occasionally the Firefox browser.

I've tried (many times) to re-enter the login details (which has always fixed connections problems in the past), tried clearing browser caches, tried the Windows App, Firefox and Edge browsers (in standard and private modes and in the case of Firefox, also using a container) all with the same result.

I can log in to my Barclaycard account through their website.

I phoned Quickbooks Online help and the person on the other end of the line went through the above again but was unable to get past the "open in Chrome" bit of her script as I don't have Chrome and won't install it on this computer. She also couldn't escalate the call as she couldn't complete her script!

So, is anyone at Intuit / Quickbooks Online Support able to tell me whether there is a problem with Barclaycard downloads, or whether something has been done behind the scenes that breaks downloads using the Windows app or the website running in Firefox.

Is it possible to get some help to resolve the issue without having to download Chrome?

Many thanks,

Paul