Thank you checking your tax settings and for the screenshots, Mee1977.

Kristine Mae’s steps were for QuickBooks Online for the UK version. However, in your second set of screenshots, I can tell that you’re not using that version.

In your QuickBooks, you can remove the VAT information on your invoice if you remove your VAT number in the Business ID No. field of your Tax settings. I can see that it’s empty right now, and that leads me to think that you’re using an imported invoice template with pre-entered VAT information. You can remove the VAT info of your Word template, and re-import it.

Please comment below if you still need help with your invoice.