Thank you for confirming that no changes were made on your end, Alex.

Let’s go through some browser troubleshooting steps to determine if this issue is browser-related.

First, ensure that you’re using a supported and up-to-date browser, as outdated versions can sometimes cause unexpected behavior. Next, log in to your account using a private or incognito window. This method creates a fresh browsing session, free from stored cookies or cached data, which can sometimes interfere with functionality.

For continued issues after completing these steps, restart your browser and add Intuit as a trusted site in your browser settings to rule out any restrictions.

If the issue persists, I recommend contacting our live support team for further assistance. They have the tools to investigate the matter further and provide a resolution.  

Please let me know if you have further questions about CIS management.