Hi there, Mark.
I understand that dealing with this situation can be frustrating. Since you've tried in different browsers and still weren't successful, I recommend reaching out to our phone support team, which can gather the necessary details and provide you with clear guidance on the next steps.
And we also thank you for taking the time to share your feedback. We truly appreciate your efforts in helping us improve our services.
Here's how you can contact them:
- Sign in to your QuickBooks account.
- Click the Help (?) icon in the upper right corner to access the Help page.
- Click the Contact Us button below.
- You'll be able to request a Callback or start a live Chat with an expert.
Additionally, you can also check this link to view their support hours and see when agents are available: How to Get Help with QuickBooks.
Please let us know if you have any additional concerns, and we'll provide ongoing assistance.
