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Replying to:
Mark Armistead
Level 7

New Layout - Backwards Step

After testing the updated GUI, I've found it significantly more cumbersome to access the pages I use most frequently. The bookmarks feature, which was previously streamlined and efficient, now requires an extra click to access and additional scrolling to locate specific items. This introduces unnecessary friction in my daily workflow.As illustrated in the attached screenshot, the current bookmarked menu excels in usability: it places all essential options front and centre, enabling one-click access without any hunting. By layering in more mouse movements and scrolling, the new design undermines this efficiency, it's a clear regression that slows productivity in ways that feel counterintuitive.To address this, I recommend allowing users to customise the new "Apps" menu. Specifically, enable options to hide non-bookmarked pages, effectively replicating the clean, personalised view of the existing bookmarks interface. This simple edit would restore usability while preserving the benefits of the update.More broadly, Intuit should prioritise layout stability. Frequent menu and interface overhauls disrupt user muscle memory just as habits form, leading to frustration and reduced adoption. Focusing on iterative refinements rather than wholesale changes would better serve long-term user satisfaction and retention. 

 

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