We can perform some troubleshooting steps to ensure that you can send your invoices seamlessly, RDS.
This issue can be related to cached data stored on your device. Cached data can sometimes become corrupted, resulting in unexpected application errors or crashes.
For iOS
- Go to Settings, then tap General.
- Click iPhone Storage, then tap the QuickBooks Online app.
- Select Offload App.
This will free up the storage without deleting your app's documents and data.
For Android
- Go to Menu ☰, then tap More Options ⋮.
- Select Settings, then Refresh Data.
- Click YES to confirm.
If the issue persists, you can uninstall and reinstall the app to provide a fresh start with updated settings and fixes.
Alternatively, consider accessing your QuickBooks account through a web browser to ensure that you can send your invoices accordingly.
If you have any further questions or require additional assistance, please add a comment below. We are here to help.
