We appreciate you bringing this to our attention, Dave.
After checking on our end, we found no issues with creating invoices using the QuickBooks Mobile app. Let’s refresh your data to ensure you are working with the latest information in the QuickBooks Online app.
For iOS devices:
- Go to device Settings, then choose the General option.
- Click iPhone Storage, then tap the QuickBooks Online app.
- Select Offload App.
For Android devices:
- Go to device Settings, then choose Apps.
- Select the QuickBooks Online app and tap Storage.
- Click Clear Data.
If refreshing the app doesn’t resolve the problem, you can uninstall and then reinstall the Online mobile application.
Alternatively, you can access your QuickBooks account through your device’s supported web browser to continue managing your invoices.
If you have any further questions or require additional assistance, please add a comment below. We are here to help.
