The "invoice needs approval" message in QuickBooks Online typically indicates that your company's invoice approval settings are enabled. This feature requires invoices to go through an approval process before they can be sent to customers or marked as paid.
Here are some common reasons you might be seeing this message:
- Approval Workflow Enabled
- User Permissions
- Settings Configuration
Steps to troubleshoot:
Check Invoice Settings:
- Go to the Gear icon in the upper right corner.
- Select Account and Settings.
- Click on the Sales tab from the left sidebar.
- Look for the Invoice settings section and find out if the approval workflow is enabled.
User Roles and Permissions:
- Again, go to the Gear icon.
- Select Manage Users.
- Check the roles assigned to your user account to see if you have permission to approve invoices.
Check this article to learn how to send invoices, track payments, and manage your cash flow on the go: Manage invoices and payments with the QuickBooks mobile app.
If you have more questions about invoices in QBO, don't hesitate to respond or post in this forum.
