Hello! I am looking for a little advice.

I have created numerous sales receipts and have been matching them to the deposits when they arrive in the bank account. I use the resolve toggle switch to send some of the sales receipt to bank charges as we do not actually receive this payment, it is debited prior to us being sent the money.

All my sales receipts have been created the same, however I have one transaction that when I use 'find match' cannot be found! 

I have tried numerous things, including playing with the dates, trying to find the customer, etc. Nothing works, it just cannot find it!

Any suggestions? Or is there a way I can manually 'match' this?

Thanks for your help in advance!

Mel