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Kurt_M
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Thanks for providing me with insights into your current QuickBooks situation, Angie. I'm here to ensure access to your QuickBooks Desktop (QBDT) from an online backup is achievable. I'll expound the details below to help address this situation.

 

First, you'll need to reinstall and set up QBDT in your device including Intuit Data Protect. Please know that you'll also have to login to the Intuit Data Protect so you can start retrieving your company day. For more details, please see this article: Set up Intuit Data Protect to back up files.

Once you're ready, find the Intuit Data Protect icon in the menu and right-click on it. You'll then follow these steps:

 

  1. Find the Intuit Data Protect icon on the menu  and right-click on it. 
  2. Select Restore from Backup. You'll see the available options of backup copies from different dates. You can select the one you need and then click Continue.
  3. Once done, specify where you want to save the restored file and click the Restore button. After doing so, you can now access your data again.

 

In addition, if you experience an error in your company file, I recommend visiting this page: Verify and Rebuild Data in QuickBooks Desktop.

 

My top priority is to guide you and ensure everything in your path to enjoying QuickBooks Desktop is clear. Let me know in the comments below if you require further assistance with the program. I'll be here, and I'll make sure to respond right away. Keep safe.

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