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John C
QuickBooks Team

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Hi jjwbright-hotmai Thanks for reaching out to us here on the Community. We'd be grateful if you can fully disconnect and reconnect the bank account following the steps in the article provided: https://quickbooks.intuit.com/learn-support/en-uk/help-article/bank-feeds/disconnect-accounts-connec... Please note, as per the article, that you account for any transactions that are on the for review page before you disconnect the bank account.

If the above doesn't resolve the issue you're experiencing please reach out to us and we'll be happy to assist you further.

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