Hi Kev-20, if you're having issues using the data export tool for QBDT, or if you'd like to talk to us about switching to QuickBooks Online, I'd recommend contacting our support team on 0808 168 4265 (8.00am - 7.00pm Monday - Friday).

They'll have access to set up a remote screenshare where they can help to guide you further. We're just a post away if you have further questions or require additional assistance.