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Everything you need to know about connecting your bank and credit cards in QuickBooks Online

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Replying to:
JaneD
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Hi kalindiyoga,

 

Let's perform some troubleshooting steps so you can get back to business in no time. 

 

The error 179 usually occurs when you're logged on with both QuickBooks Online (QBO) and NatWest. Meanwhile, the bank error 103 typically happens if your login credentials entered in QBO don't match what your Financial Institution has on file.

 

Since the issue persists, I recommend contacting your bank to sign you out from their end correctly. Then, leave it for 30 minutes for the logout process to register.

 

Once done, follow the steps below to fix the error 103:

  1. Select Banking and choose Banking.
  2. Locate the card for the account that generated Error 103.
  3. Click on the pencil icon.
  4. Choose Edit sign-in info.
  5. Enter your new credentials and click on Update.

Note: Make sure that your browser does not auto fill your credentials.

 

I'm linking an article that will provide further information: Fix banking error 103.

 

That should do it. Please let me know how it goes. I'll be here to help you further.

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