Dear @MichaelaS  / @AileneA  / QB Team

I am in a similar position to many of the other users who have posted on this thread, in that:
- I am using a licensed version of for QB Desktop (an outright, once-off purchase, not a subscription license)

- I don't need access to any online services or online VAT submissions (I am based in South Africa, not the UK)

- I am not wishing to migrate to QB Online just yet as there are still a number of features that we use in the Desktop edition that are not yet available in the online version. We also have a custom developed app that integrates with our desktop edition, which I do not think will work if we migrate to the online version.

When I heard a few years back that QBDT was going to be discontinued I upgraded to the latest desktop version that was available to us in South Africa at the time (Accountant Premier Edition 2020) including licenses for 7 users. I am aware that technical support and updates are not longer available for the desktop versions, but the problem I have is with the discontinuation of the activation services (both the online and telephonic).

The situation I have currently is that in the last week we have had a hard drive fail on one of our accounts PC's and another user's laptop was stolen. I have replaced both machines, installed Quickbooks on them, entered my license keys but then I get stuck at the activation step.

Is there anyway that someone from you team could assist me with the manual validation codes if I supply the License numbers and Source Codes?