Hello Steve280762, thanks for your reply. As you purchased your QuickBooks Desktop product through retail outright you should not have received that message. To confirm QuickBooks Desktop will remain active for you. As mentioned in my post above it should have been made clear in the message that perpetual outright licences would be excluded from the deactivation. and will be able to access QuickBooks Desktop still. Our head office is working on updating the message. We apologise for any stress this has caused you.