Thank you for trying all the steps mentioned on this thread, @garyburger66.

This isn't the kind of experience we want you to have while using QuickBooks Online (QBO). 

Since you've already tried the steps provided on this thread and the issue persists, I suggest reaching back to our Customer Support team. They are equipped with the necessary tools to securely access your account, identify and isolate the problems you're facing, and assist you in resolving them.

Here's another way of contacting our Customer Support team without going to the Help icon inside your QuickBooks Online account:

1. Go to this What can we help you with? link.
2. Set QuickBooks Online in the Which product is your question about? dropdown.
3. Choose your product edition and provide some information about your concern in the What's your question? We'll find you the right help box. 
4. To view the support available at a specific time, click on the Continue button.

Check this article for more information about the different types of support we offer and their availability: QuickBooks Online Support.

Refer to the following article for more information about the things you should check to ensure you're getting the most out of your QuickBooks Online experience: Why is my QuickBooks Online slow?. 

From here, you can check out these QuickBooks Online video tutorials to learn your way around QuickBooks. 

You can always get back to me if you have questions or other concerns about your QuickBooks account by leaving a comment below. I'm always here to assist. Have a great rest of the day.