Latency issues are indeed frustrating and can significantly impact productivity, @garyburger66.

Have you tried performing the recommended solution in this thread? If not yet, it would be best to do so.

Otherwise, consider reaching out to our support team. Our representatives can provide insights into any known issues that caused the latency and specific troubleshooting steps to get you back to being productive in QuickBooks Online.

Before that, check out our support hours so you’ll receive responses quickly. Then, follow the steps below to connect with us:

1. Sign in to your QuickBooks Online account.
2. Go to the Help (?) menu.
3. Select the Search tab, then click Contact Us.
4. Enter your brief concern in the field.
5. Tap Continue.
6. Click the Chat or Callback option.

In this article, we delve into various strategies that help improve product performance and increase efficiency: Things to check to ensure you're getting the most out of your QuickBooks Online experience. You can apply them to get everything running smoothly.

Your satisfaction is our prime goal. If you have any other questions or concerns about the program, please let us know. The Community team is always here to help, @garyburger66.