ok, make sure Product/Service is ticked and Description is ticked - don't include Product/Service in the description and then next to the list of 'columns is a tab 'EDIT LABELS AND WIDTHS' choose that and change the label title 'activity' to what you want - I've used 'Airy classic' - I'm using QB for multiple companies and it seems to work on each for me. I know it's a nightmare! and don't get me started on stock valuations!