Hello there, @sandra68588.
If I were in your shoe I would feel the same way of having that error. Let me be your best help.
Let's perform some troubleshooting steps to determine if this is a browser-related issue. Access your QBO account via incognito mode to avoid storing cache files that may cause odd behaviors when running web-based programs. Below are the shortcut keys you can use:
- Google Chrome: press Ctrl + Shift + N
- Mozilla Firefox: press Ctrl + Shift + P
- Microsoft Edge: press Ctrl + Shift + N
- Safari: press Command + Shift +N
Then, try to put the attachments of the five transactions and save them. If this works, clear the cache of your regular browser to eliminate piled-up data. If the issue persists, you can use another supported browser or device. It might be that the current one you're using has a temporary issue with the program.
After that, if you can't still save your attachments, I recommend reaching QuickBooks Online (QBO) support. They have tools that are equipped to pull up your account in a safe environment and check for possible reasons why it can't be saved. Moreover, they can create an investigation about this if other users are experiencing this issue.
I also have some additional articles about managing a wide range of reports in QBO:
We're grateful to have you here. If you have additional questions, don't hesitate to reply to this post. We'll be happy to help you. Keep safe.
