@info5Intuit are just ripping everyone off. I was raging when I realised how terrible the product is. I was lucky, I managed to move my data over when Intuit still handled the transfer for free.
But, save your breath of typing on here as you either get the bot responses, or Ashleigh saying how much they care, and they'll take everything on board. They don't. Nothing ever gets fixed, there's loads of missing 'features' really basic things like you're not allowed to put your own logo on purchase order, or statements. The missing fields thing has made a mess of my 22 years worth of stock history. No ability to change or add next to nothing on send forms.
Intuit seems to think that everyone runs an ebay shop, definitely not for anything remotely industrial or for larger businesses.
I did however, just manage to make it work as it is, but it's terrible. And now they are offering an upgraded version for bigger businesses with all the same big and missing features....

Oh and don't even try to use the chat service. No, actually, give it a go, it's an experience which will live with you forever.