No surprise there is no reply to this post! There are big questions to be answered about the legality of not allowing ongoing read only access to legacy data but no one seems to be prepared to escalate this to senior management and just brushes off all the queries with nonsense about the download tool. A flat CSV data file is NOT the same as read only access to customer/supplier invoices etc.

As for being fobbed off with 'upgrade' to QB Online - what a joke.  It has a fraction of the functionality of QBD - no way of handling inventory or multiple pricing, both of which are essential for my business.

I'm migrating to Sage Accounting Plus.  Sage must be laughing all the way to the bank.