Hello there! Having you always post your concerns in our Community forum is greatly appreciated. I'd be pleased to give you some steps to isolate your issue with recording your invoices.

A user may experience unexpected behavior, such as runtime errors, in which case we can usually fix the issue using basic browser troubleshooting. 

Let's first sign in to your QBO in a private window. Here are the keyboard shortcuts:

• Safari: Command + Shift + N
• Google Chrome: CTRL + Shift + N
• Mozilla Firefox or Microsoft Edge: CTRL + Shift + P

Once you're in, reopen your QuickBooks Online account. Then, rerecord the invoice. If it's resolved, return to your regular browser and clear the cache to start afresh. If the same problem pertains, we can try another supported browser. The one you're using now may have a temporary problem with QuickBooks Online.

Visit this article for your reference in managing your transactions in your QuickBooks Online account moving forward: Categorise and match online bank transactions in QuickBooks Online.

Don't hesitate to reach out to us whenever you have additional questions with any QuickBooks-related concerns. I'm here ready to help you. Keep safe