Welcome to the Community, @ETSTCCLTD.

I want to ensure we're on the same page in resolving your concern with QuickBooks Online (QBO).

First off, I would like to ask for further information about your concerns in QBO. May I know what specific concerns you have about the product? Additional information would help me understand your concern correctly and provide relevant fixes. Also, could you perhaps provide a snapshot showing your concern?

I'd appreciate any additional details you can provide. I'm looking forward to your reply. Have a good one!