After dragging my heels on any move from QB desktop (premier 2021) to QBonline - I called support last week and they said I can test drive the online system for free so I set up an account and also logged into Movemybooks to import my desktop system so I could see what happens and play with it.
The result is honestly such a disaster I do not know what to do next - I feel completely sick with worry.
1 - No stock items have moved . We have hundreds of stock items with description and values ...no value in at all for ANY of this on the balance sheet ?
2 - My foreign customers , suppliers and bank accounts have all been transferred in as GBP and its a complete mess. Everything needs voiding and re-creating . No way to exclude FX entries in the movemybooks system - its all or nothing.
3 - My balance sheet is out of whack by several hundred thousand pounds as something is wrong with the VAT total. QBD shows VAT liability around Β£ 24000. QBO now shows this as minus Β£ 311503!!!
4 - I have a list of items that need looking at following the movemybooks conversion - I have no clue what I am meant to do with this. example my US$ bank account is zero in QBD and Β£ 11153.44 in QBO - the conversion just invented Β£ 11153 out of thin air...
5 - None of my open purchase orders transferred....
I am a small business with no one to help me with this. I really do not know what to do next.
I cannot move and put my business on hold for days or weeks while I get everything into line ....
Can I delete the online test file and start again somehow ? I will need to do this when I decide to do this for real in the future. Support suggested this would be no issue...
Should I have prepped better (i.e. switched on multicurrency , switched on track stock items ??).
Is it better to ignore movemybooks and create EVERYTHING from scratch ??
