Hi Mark, thanks for reporting this. If both the QuickBooks app and iPad operating system are updated to the latest version, and the error continues after uninstalling/reinstalling the app, please report this via our chat or phone support team. They'll have the tools to escalate this to our tech team to investigate further. Please also note that QuickBooks is currently only supported on the Safari browser app for iOS devices, meaning behavior may not be as expected when using an alternate app.