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Replying to:
Mark Armistead
Level 7

Unable to Scroll up - iPad

It appears we have a new bug. 

 

I mainly use QBO on either a desktop Mac or an iPad Pro using Safari. It seems specific with accounts pages from what I have seen. If I open an account from the account list I can not scroll up to reveal the list below. 

I’ve also checked using Firefox with the same results. The window is registering the actual touch of the finger but just won’t move the page up, just selects whichever part of the screen I’m touching. The up down buttons don’t work either with the Smart Keyboard. 

 

Please (Intuit Staff Bots) don’t tell me to put the browser in private mode and delete the coached files, doesn’t make any difference. I’m reporting this as a bug to see if anyone else can confirm that it is indeed an issue.

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