Appreciate the timely response and thank you for the update, @Martin Dobson1.
Since you're still unable to update the pay categories from the pay run settings even after following the suggestions shared by my colleague above, I'd recommend contacting our Customer Care Support.
With their tools, one of our specialists can pull up your account on file and share how you can update your payroll settings. To do so:
- Go to Help.
- Select Contact Us.
- Enter a few words describing how you wish to accomplish your goal for today in the What can we help you with? field.
- Click Continue.
- Choose a channel where you wish to connect with our support.
I've also included this reference so you can read the articles needed while working with your payroll account with us: QuickBooks Online Advanced Payroll.
If there's anything else that I can help you with, please let me know in the comments below. I'll be here to lend a hand. Stay safe!
