Ashleigh. I think senior management need to grow a spine and come on here and explain why Intuit has made the decision to pull Desktop in the UK only. And by offering a far inferior product as a replacement.
 


It's a poor excuse saying it's not ideal just doesn't wash it for the thousands of companies which have been affected by this crass decision. It’s been BADLY thought out and BADLY implemented. 
 


This isn't progress, this is a backwards step for all involved. Meanwhile there are so many bugs which go on for years not being fixed, and it's getting worse with no resolutions being given. Just look at the state of the failed invoices/email problem.

Constantly telling your customers it will be fixed with no actual date is one sure fire way to drives people away from the product. 23 years I've been with Intuit, if I could afford to move my legally binding accounts with me I would, but I can't, so I'm stuck with this pile of rubbish. It's an embarrassment sending out send form with terrible data fields, it's an embarrassment having customers ask why the statements have invoices they've not received. It's an embarrassment customer asking why I'm sending them forms with a quickbooks email address!!!!!
 
IT'S NOT ACCEPTABLE.