Thanks for providing additional information, OGill.

The option to link a pending build or swap bill to a specific item in a sales order isn't possible. You must complete the build before creating a sales order. The system will then determine whether the item is available or in stock.

You can follow the steps outlined by my colleague above to remove the pending build status and then finish the build. After that, you can create a sales order to keep track of the item you promised your customers. Refer to this article for more details: Create a sales order.

I'm also adding this resource if you need to make adjustments for your stock or the total value of your product for future reference: Adjust your stock quantity or value in QuickBooks Desktop.

Don't hesitate to add any details below if you need anything else in QuickBooks. We're always here to help you.