I think ReymondO, that you have missed the point of squirleyanne's question. She wrote not having access to her VAT records was surely illegal. She did not state that she expected to continue to use the software.
All desktop users are complaining about the fact that they will not be able to access their records after 31.01.23 they aren't complaining that they can't continue to use it, they simply want access to data records that belong to them. I have already questioned the legality of our not having read only access to data that belongs to us. Transferring to new online software mostly only expects us to transfer 2 years. HMRC the UK Government - I'm highlighting this point as the decision has clearly been made in the US who by the way are not in favour of online accounting - requires all businesses to keep accounting records for 6 years. This means that we are required to have access to our historical records and a few pdf printouts are simply not accepted by HMRC as any report has to have a current date on it.
I am disgusted with Intuit's attitude to its loyal - 20 plus years - users. They then assume that we will use their online option that is woefully lacking in functions. Not sure how they can assume this after the debacle with the end of payroll - that also stopped access to records - and now this.
