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Everything you need to know about connecting your bank and credit cards in QuickBooks Online

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Replying to:
Yosef Cowan
Level 2

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Dear Ashleigh1

 

Thank you for your reply.

 

Please understand my problems at this stage. I have received no response at all from QB to my questions or concerns. I have reached out directly to Intuit for some kind of explanation of the policy. I am also trying, at the same time, to find a working solution for my business and to support my clients whilst I continue to try to provide a livelihood.

 

I have had to turn to QB community for some support and am still totally confused. Fiat Lux tried to help but you say that he / she (sorry not sure gender - no insult intented Fiat Lux) is incorrect. Thank you for taking the time to straighten things out.

 

Perhaps you can help to guide me. Please note that none of my questions refer to support. I understand there will be no support going forward.

 

The following is my list of questions, in order.

 

1. Will all versions of Quickbooks desktop (QBD) (2006 - 2021) stop working at 31 January 2023?

2. If so, how will that happen? I have QBD versions from 2006 - 2021 installed on my computer. All versions work currently with no problem. I know that this is the case as I have clients who all work of their preferred version and send me the data file each year. I update the file for year end journals on the relevant version of QBD, correct any errors and return the file to them with the accounts. Does Intuit have a facility that means it can stop the software working on my computer?

3. If the answer to question 2 is "yes, we can stop the software working", would that apply to all versions of QBD from 2006 - 2021 or only some of them? If only some of them then which versions?

4. If the answer to questions 2 is "no, we cannot stop the software working" then is there anything legally stopping us from continuing to use QBD?

5. If the answer to question 4 is "yes, you cannot continue to use QBD versions legally" then does that apply to all versions, including the ones we purchased outright, or does it only apply to some versions?

6. If we can continue to use QBD legally, will we be able to file VAT returns under MTD or will we need to use bridging software?

 

Thank you so much in advance for taking the time to reply.

 

Rgds

 

Yosef

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