Dear Emma

I am not sure why this decision has been taken by Intuit but I am absolutely mortified by what I have read this morning. I understand that you want to migrate everyone to QBO (I presume this is a purely financial decision and respect that). However, I have been using QBD for 20 years. I have a small handful of clients who operate on QBO but the vast majority of the 250 companies that we act for are on QBD due to the lack of functionality, flexibility and speed when operating on QBO. The QBO product is significantly inferior to QBD which is the number one product in the market.

I for one would be delighted to pay a (increased) monthly subscription if you either kept QBD running or even put QBD product online. But I will not be advising any of my clients who are currently paying monthly subscriptions for QBD to transfer to QBO. I really hope that Intuit reverses this decision. Happy to speak with someone at Intuit to go through all of the specific problems with QBO when compared to QBD.