Thanks for the response.

I have my License Key and Product code as I still have the original packaging.

Its the validation process that fails with Quickbooks. Apparently I need a validation code to run the software as the automatic validation is no longer supported.

Tried logging in to camps.intuit.com and it appears I have two accounts. The first one shows no linked software and the other is asking that I contact customer services. So sadly no further forward.

The License lookup found no records under my email and the phone number option is not able to accept UK phone numbers.

I am hopeful that the Customer Services link will become active during office hours. Not sure why no one seems to be able to quote the Customer Services phone number but only refer to links that are greyed out. Finding what should be a simple request very long winded and frustrating.