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Replying to:
MJoy_D
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It's not the kind of experience that we want you to have, @Imaginart.

 

I'm here to assist you in recovering access to your subscribed QuickBooks Self-Employed (QBSE) account.

 

To log in to the subscribed account, make sure to use the correct log-in page and credentials. Here's the log-in page for QBSE: selfemployed.intuit.com/login.

 

If you are still prompted to subscribe, clear your browser's cache. It's possible that piled-up cache in your default browser produced this unusual behavior while attempting to sign in to the account.

 

Go to your QBSE account using a private browser. This helps isolate the issue since it doesn’t store data in the cache. Here are the following keyboard shortcuts: 

 

  • Safari: Command + Shift + N
  • Mozilla Firefox: CTRL + Shift + P
  • Google Chrome: CTRL + Shift + N 
  • Microsoft Edge:  CTRL + Shift + P

 

If it works, here's how to clear cache and cookies to fix issues when using QuickBooks. Restart your browser right after. You can also proceed by using other browsers if the steps above don’t work.

 

Here's all you need to know about QBSE, including how to set it up and manage your income and expenses: QuickBooks Self-Employed Overview

 

I'm always here if you need more help with your account and or anything else by leaving a reply below. Keep safe and have a wonderful day!

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